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Owners

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Useful Information for Prime Time Manufacturing Owners

At Prime Time Manufacturing, we want you to get the most out of your Prime Time Manufacturing RV, so we have provided useful programs and tools for our owners to help enhance the ownership experience. From one FREE year of Roadside Assistance, to Digital Owners Manuals and FREE membership in the Forest River Owners' Group (FROG), Prime Time Manufacturing is dedicated to making time with friends and family enjoyable.

Electronic, Interactive Owner's Manuals

Visit our dynamic online manual to enhance your ownership experience. This interactive option provides incredible ease and insight into use, maintenance and enjoyment of your Prime Time Manufacturing product. Ranging from “How-To” videos, pictures and illustrations of various components, systems and features to fully searchable content and downloadable PDFs for individual component owner’s manuals, answers are always just a click away.

View Interactive Owner's Manual 
 

Prime Time Manufacturing RV Limited Warranty

Thank you for purchasing a recreational vehicle from Prime Time Manufacturing RV. We are dedicated to building a quality, dependable product, and we back them up with a limited warranty. These warranties are found within the Electronic, Interactive Owner’s Manuals. We have also provided direct links below for your convenience. If at any time the need arises to speak with a warranty representative about issues with your Prime Time Manufacturing RV, please find phone numbers and e-mail information on our Contact Us page.

+ Warranty Links

Prime Time Manufacturing RV Component Owner's Manuals

Prime Time Manufacturing has partnered with some of the industry's top component manufacturers helping us become North America's Favorite RV Company. View Manuals for your RV's Components using the link below.

+ View Component Manuals

Customer Satisfaction is our #1 Priority

Thank you for purchasing a Prime Time Manufacturing RV and placing your confidence in our Company. We understand your expectations of a trouble free and rewarding ownership experience and we are committed to standing behind our product, providing you with the service you expect and deserve.

Please be sure to first direct your product questions or concerns to the appropriate Prime Time Manufacturing Team Members in our Contact Us portal.

If after contacting the recommended Prime Time Manufacturing Team Member in our Contact Us portal you are still not satisfied … please tell us. Simply call 1-574-825-7000 or email ownerrelations@forestriverinc.com.

Free Roadside Assistance

This service gives our owners 24/7 access to operational, technical and emergency road services, including:

  • Towing
  • Jump starts
  • Tire Assistance
  • Delivery of Fuel and Emergency Fluids
  • Locksmith/Lockout Service
  • Winch Out
  • Technical Support
  • RV Mobile Mechanic
So No Matter Where You Go, We're Ready to Help

Roadside Assistance

When you purchase a new Prime Time Manufacturing RV, you and your family will travel safely with a one-year complimentary roadside assistance membership.

Your Roadside Assistance membership includes emergency roadside assistance services such as towing, winch-out, jump-starts, tire changes, technical support, and more. Learn more about the benefits and features of your Roadside Assistance membership below.

+ Roadside Assistance Details

If you purchased your vehicle prior to 1/1/2019, please call the following number for emergency roadside assistance: 877-801-0333

If you purchased your vehicle on or after 1/1/2019, please call the following number for emergency roadside assistance: 866-209-2895

 

 

A STRONG OWNER'S GROUP TO ENHANCE THE EXPERIENCE

Vist the Forest River Owners’ Group (FROG) website. Opens in a new window.

Part of the RV experience is being among other RVers who hold the same passions that you do. In 2011 the Forest River Owners’ Group (FROG) was formed, and it quickly has grown to over 165,000 members. These members attend rallies and tours throughout North America sharing memories and stories that will last a lifetime. Membership is FREE, and all it takes to become a member is to become a Forest River RV owner and submit a form on the FROG website.

Visit www.forestriverfrog.com to learn more or to join the Forest River Owners’ Group.
 

FOREST RIVER ACCESSORIES

Find a wide selection of accessories and apparel with your favorite brand's logo. From hats and t-shirts to coffee mugs and flags, we've got it all.

Visit www.forestriveraccessories.com to browse all of our products, including name brand apparel like Under Armour, Nike, Ogio and Eddie Bauer.